Effective Date: 8 April 2026
Your privacy is important to us, and we are committed to handling personal information responsibly when you visit our website, purchase products, contact customer support, subscribe to communications, or use any of our online services. This Privacy Policy describes the types of information that may be collected, the purposes for which that information may be used, how it may be shared and protected, and the choices that may be available to you regarding your personal information.
For purposes of this Privacy Policy, personal information generally means information that identifies, relates to, describes, or could reasonably be associated with an individual. Depending on how you interact with our website, this may include your name, email address, telephone number, billing address, shipping address, account details, order information, payment-related information, communications, or other information connected with your interactions with our services.
Personal information may be collected when you voluntarily provide it to us. For example, information may be submitted when you create an account, place an order, complete a checkout process, contact customer service, request assistance, subscribe to newsletters, participate in promotional activities, submit feedback, or otherwise communicate with us. The information collected will depend on the nature of your interaction and the services you choose to use.
We may also receive certain information from companies and service providers that assist with our business operations. These may include payment processors, shipping and fulfillment providers, website technology providers, analytics services, marketing platforms, customer support systems, and other vendors that perform services on our behalf. Information received from these sources is handled according to the purposes for which it was provided and applicable legal requirements.
Some information may be collected automatically when you browse or interact with our website. This can include your IP address, browser type, operating system, device characteristics, pages visited, products viewed, referring website, approximate activity times, interactions with website features, and other technical or usage information. Automatically collected information may help us understand how visitors use the website, identify technical problems, maintain functionality, improve performance, strengthen security, and develop a more useful online experience.
Cookies and related technologies may be used to support website functionality and recognize certain preferences. These technologies can help remember settings, maintain shopping or account functionality, understand website traffic, measure the effectiveness of communications, and deliver content that may be more relevant to visitors. Some cookies may be essential for the website to function properly, while others may be optional depending on the technology being used and applicable requirements.
You may be able to control or manage certain cookie technologies through your browser settings or cookie preference tools made available on the website. Disabling certain cookies may affect the operation or availability of some website features. Cookie settings and available controls can vary depending on the browser, device, location, and technologies used.
Personal information may be used to complete transactions and provide services requested by customers. When you purchase a product, information may be required to process payment, confirm an order, prepare products for shipment, arrange delivery, communicate about the transaction, provide customer support, and maintain appropriate transaction records. This may involve information such as your name, contact details, shipping and billing information, order history, payment-related records, and communications concerning your purchase.
Information may also be used to respond to questions, requests, complaints, product inquiries, and other customer service matters. When you contact us, we may retain information associated with the communication so that we can understand the issue, provide an appropriate response, maintain a record of customer interactions, and improve our support processes.
If you choose to receive promotional emails, newsletters, product announcements, special offers, or other marketing communications, your contact information may be used to deliver those communications. Depending on applicable law and your preferences, marketing messages may reflect information such as previous purchases, website activity, or interactions with earlier communications. You can generally stop receiving promotional emails by using the unsubscribe instructions provided in the message or by contacting us directly.
Personal information may also be used for internal business purposes, including improving products and services, analyzing website performance, maintaining customer records, detecting suspicious or fraudulent activity, protecting our systems, troubleshooting technical problems, evaluating customer interactions, and meeting applicable legal or regulatory obligations.
We may share personal information with selected service providers when such sharing is reasonably necessary to operate our website, process transactions, fulfill orders, provide services, or perform other legitimate business functions. Depending on the circumstances, these providers may include payment companies, delivery and logistics providers, hosting services, information technology vendors, analytics providers, customer service platforms, marketing service providers, professional advisors, and other contractors supporting our operations.
Service providers that receive personal information are expected to use it only for authorized purposes and in accordance with applicable requirements. Information may also be disclosed when necessary to comply with legal obligations, respond to valid legal processes, protect the rights or safety of individuals or organizations, investigate suspected fraud or misuse, or protect the security and integrity of our website and services.
We do not sell personal information for monetary compensation. Any permitted sharing of information is intended to support business operations, complete customer transactions, provide requested services, maintain website functionality, improve the customer experience, communicate with customers, or satisfy applicable legal obligations.
Some of the service providers supporting our operations may process information in the United States or in other jurisdictions. As a result, personal information may be transferred to or processed in locations where privacy and data protection requirements differ from those in your place of residence. Where required by applicable law, appropriate measures will be used when transferring or processing personal information across jurisdictions.
We do not intentionally request sensitive personal information unless there is a specific reason for collecting it and such collection is permitted under applicable law. Customers may occasionally provide information voluntarily when discussing allergies, dietary considerations, product concerns, or other matters. When such information is provided, it will be handled according to the purpose of the communication and applicable privacy requirements.
Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information. These rights may include requesting access to information we hold about you, asking that inaccurate information be corrected, requesting deletion where legally permitted, withdrawing consent for certain processing activities, objecting to particular uses of information, requesting a copy of certain information, or changing your communication preferences.
The availability and scope of privacy rights can differ by jurisdiction. Certain legal exceptions may also apply. If you wish to exercise a privacy right or ask a question about how your information is handled, please contact us using the information provided below. We may need to verify your identity before completing certain requests in order to help protect personal information from unauthorized disclosure.
Reasonable administrative, technical, and organizational safeguards are maintained to help protect personal information from unauthorized access, accidental loss, misuse, alteration, or disclosure. Access to personal information is limited to individuals, contractors, and service providers who have a legitimate need to use the information for authorized purposes.
Although reasonable security measures are used, no website, electronic transmission, storage system, or internet-based service can guarantee absolute security. Customers should also take appropriate precautions, including protecting account credentials, using secure devices and connections, and avoiding sharing sensitive account information with unauthorized individuals.
Our website may contain links or references to third-party websites, applications, platforms, or services. Those external services operate independently and may have their own privacy policies, terms, security practices, and data collection methods. We are not responsible for the privacy practices of third-party services, and customers should review the privacy information provided by an external service before submitting personal information through it.
Information collected through the website may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, provide services, comply with legal obligations, enforce agreements, and protect legitimate business interests. Retention periods may vary depending on the type of information and the circumstances in which it was collected.
This Privacy Policy may be revised periodically to reflect changes in business practices, technology, services, legal requirements, or privacy expectations. When changes are made, the revised version will be made available on this page and the effective date will be updated where appropriate. Customers are encouraged to review this Privacy Policy periodically to remain informed about how personal information is handled.
If you have questions about this Privacy Policy, want to request information concerning your personal data, have concerns about privacy practices, or need assistance with a privacy-related matter, please contact us at [email protected] or 1-800-542-9876.
Written correspondence may be sent to 428 LARK DR, GRAND JUNCTION, CO 81504.
We are committed to providing clear information about our privacy practices and to handling personal information with appropriate care. By maintaining transparent practices and providing customers with available choices regarding their information, we aim to support a trustworthy and understandable online experience.
